About us

OUR MISSION

The history of Automotive Service
It all began with a simple but important idea: to create a car workshop that you can trust.

As car owners, we have found time and time again that even authorised service centres do not always offer the expected level of quality, transparency and customer care. We realised that a vehicle requires a first-class approach – not only when it comes to repairs, but also when dealing with the owner.

This is how Automotive Service was born – a workshop where professionalism meets honesty and attention to detail becomes the norm.

From the outset, we have focussed on three key principles:
✅ Highest service quality – certified specialists, modern equipment, compliance with manufacturer specifications.
✅ Transparency and trust – photo and video documentation, fair prices, honest recommendations.
✅ Personalised support – we don’t just look after cars, but above all people and their needs.

Today, Automotive Service is the place car owners turn to when they expect uncompromising quality. We pride ourselves on changing the understanding of vehicle repairs and making this process as convenient and transparent as possible.

But the most important thing is: for us, this is not just a job, it’s a passion. We continue to grow, integrate new technologies and constantly improve our service – so that every customer can say:
“Yes, they really look after my car here!”

🚀 Welcome to Automotive Service – your service made for you!

Our values
Customer orientation
We work for the customer and with the customer. Transparency, guarantees and results are at the centre of our approach. Respect and commitment are our core values – we go the extra mile for the customer and make sure they get exactly what we promise. If necessary, we work until the early hours of the morning to achieve our goal. Every detail counts: from a cosy waiting area with PlayStation to a spotlessly clean engine compartment – even after a simple oil change. The safety of our customers is our top priority.

Honesty
Honesty is not just a word for us, but a basic principle. We know what we can do – and what we can’t. If a task does not fall within our area of expertise, we say so openly. Maximum transparency is our standard: photo and video documentation, storage of old spare parts, detailed price breakdowns. Honesty applies at all levels – towards ourselves, our team, the management, partners and, of course, our customers. For us, honesty is non-negotiable.

Professionalism
For us, professionalism means above all quality. We are constantly on the lookout for innovations, promote our team and optimise our processes. Punctuality, speed and reliability are our hallmarks. All our workshops work to the same high standards. Our selection process for mechanics is strict – because an inexperienced technician today can jeopardise the safety of the customer tomorrow. There are no compromises for us here.

Further development and innovation
We are a team that is constantly evolving. We don’t rest on our laurels – we set trends. New technologies, expansion, creative solutions – all this is part of our philosophy. We are changing the way we look at workshop service – both for customers and for our team. Everyone at our company is actively involved, sharing ideas and helping to shape the future of service. Photo and video documentation, chatbots, modern customer lounges – all of this should be standard, and we are proud to be shaping this culture today.

Team spirit
We are a well-rehearsed team – a well-functioning mechanism. Recognising and admitting mistakes? No problem. Asking questions? Of course. A true professional is not afraid to ask – he is only afraid of doing something wrong.

We look out for each other, support each other and believe that work should be fun. Toxic people have no place with us. We don’t think in terms of ‘it’s not my job’ – everyone pitches in. If you see rubbish – pick it up. If a colleague needs help – help them. Cohesion is our strength, respect is our foundation.